Item: Countrywide Pre-Paid Legal Services, Inc.
Rating: 5
Author: T. Lucas

Guaranteed Reduced Rates on Other Legal Matters

We are committed to the concept that going the extra mile provides the best legal benefit within a group legal plan. With membership in our Personal Legal Protector Plan at Countrywide Pre-Paid Legal Services, plan members will receive access to countless qualified attorneys who can help a person with specific legal matters that are outside of the realm of the standard prepaid legal services. Although our group legal plans cover a vast array of plan member needs, network referrals are often necessary regarding matters that deal with more specialized cases, such as personal injury, criminal or family law issues.

As part of the plan legal benefit, Countrywide will provide a plan member with direct referrals to qualified attorneys who are skilled in the appropriate area of law for the given legal matter. In addition, Countrywide also guarantee reduced rates on hourly and scheduled rates from the participating panel of attorneys in our group legal plan network.

When is a Referral Necessary?

Conditions do determine the type of legal benefit service to be provided. If a situation can’t be adequately handled by phone, by third-party letters or with personal consultations, a plan member will be referred to a network attorney at special member rates. The member will receive a twenty-five percent (25%) discount on hourly and scheduled rates from the participating panel of attorneys. Contingency fee cases (e.g. personal injury) are provided at a ten percent (10%) discount from the standard contingency percentages.

The Countrywide group legal plan has an objective of connecting plan members with attorneys who can expertly solve their problem in a cost conscious way. With the Countrywide legal benefit, a person will never have to contend with hidden costs, hidden fees or hidden charges. Countrywide has received a detailed fee schedule from each network firm as part of an individual agreement, so that members are assured of reduced fees upfront. There are no surprises – just guaranteed great rates from lawyers who are experienced in precisely the area of law that is needed for the given legal problem.

It is also expected that these attorneys will work with plan members as if they were long-term clients. This means that the same level of customer service and attention will be given. We insist that attorneys provide both expert legal advice and superior personal attention. These are to be expected. No matter what the situation or legal emergency happens to be.

Employers will appreciate knowing that Countrywide does not create an administrative burden for anyone. We are aware of how constrained for time a human resources department might possibly be, and our plans are extremely easy to administer. We also respect the fact that organizations come in all shapes and sizes; each with different needs. That is why we make it a point to work very closely with management as the group legal plan takes shape. If there’s a particular legal benefit that is to be included or left out, Countrywide is flexible enough to do exactly as is requested by management. We’ve been doing this since 1987 and our efforts have resulted in very satisfied companies all over the country.

An employer who is in the market for a legal benefit that provides excellent coverage is invited to contact us about the Countrywide group legal plans. We definitely appreciate inquiries and gladly take the time necessary to explain all of the important elements of our legal services. We invite interested parties to call with as many questions as need answers. To find out more, call us toll-free at 1-800-550-5297 or fill out our contact form for a fast response to questions about our prepaid legal services, our attorney network and more.

★★★★★

The legal plan has been a great resource and they commonly align the practice area with the best of the best. I have used this in multiple states and locations for a range of services and have saved 10x program costs. I highly recommend this service and is a great benefit MTM provides us. T. Lucas

I have been able to personally recommend this to a number of our people base on the excellent service and quality advice that I have received over the last two years. I have been able to have a new will drawn up, have received advice and review of real estate contracts both in New Jersey and Florida, and have had occasion, unfortunately, to seek advice on criminal charges filed against one of my teenagers. We were delighted when the charges were dropped, the direct result of the representation of the lawyer I immediately contacted from Countrywide. I will continue to recommend Countrywide based on my personal experience as well as the feedback that I have received from our employees. P. Daniels HR Director

We have offered Countrywide Pre-Paid Legal Services to our employees since 2007. At the time, we were looking for a unique, low cost benefit offering for our employees. I had heard about pre-paid legal services, but must admit, I didn’t think our employees would get much bang for their buck. I was wrong, I was stunned at how many employees actually enrolled in the plan during that first year. Our enrollment continues to be strong and employees rave about the benefit year after year. The plan is simple to administer and Countrywide handle everything in an organized, professional manner. It’s been a very well-received benefit for our employees. J. Magrowski, VP Human Resources

I am very pleased to recommend Countrywide Pre-Paid Legal Services as your legal plan provider. Our benefits philosophy is to attract, motivate, reward and retain the best employees and Countrywide complimented our total rewards package. The set up and rollout of this plan was well organized and quite easy to administer. Countrywide has been easy to work with, has attended our benefit fairs, group meetings and provides us with all communication pieces for open enrollment. J. Kilpatrick Benefits Manager

We made a decision to offer Countrywide Pre-Paid Legal Services as a voluntary benefit to our full-time employees. The benefit was well-received by employees and enrollment has been consistently high. The plan is easy to administer and fully paid at the employee level. Countrywide attends all of our employee fairs, gives an excellent presentation to our employees and they are timely and responsive to our request for information. From an HR perspective, I can highly recommend this service to any company looking to enhance their employee benefits package with quality choices while keeping costs manageable. S. Phillips, VP, Human Resources

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